Shipping terms
- TERMS:
- MUSE Cosmetics delivers to any location in Bulgaria with the courier companies "SPEEDY", "BOX NOW" and "EasyBox" - to the companies' office/locker, or to an exact address. Deliveries to an address are also made within the other 26 EU member states.
- MUSE Cosmetics processes and ships orders between Monday and Friday during the courier's stated working hours. Orders placed before 2:00 PM are processed and shipped the same day. Orders placed after 2:00 PM are processed and shipped on the next working day. Orders from Saturday and Sunday are processed on Monday.
- DELIVERY TIMES
All orders are shipped within 1 to 2 working days.
The delivery time within Bulgaria is 1-5 working days.
Please keep in mind that during active discount campaigns, such as Black Friday and others, the large number of orders in these periods may cause delays in the processing and shipping of orders. Orders placed in these periods will be processed and shipped as soon as possible. Thank you for your understanding!
The delivery times to the other 26 EU member states are as follows:
|
COUNTRY |
COURIER |
DELIVERY TIME |
|
Austria - AT |
DPD AT |
3-4 working days |
|
Belgium - BE |
PostNL |
4-6 working days |
|
Germany - DE |
DHL |
3-4 working days |
|
Greece - GR |
Geniki |
2-4 working days |
|
Denmark - DK |
PostNord |
6-11 working days |
|
Estonia - EE |
Venipak |
5-7 working days |
|
Ireland - IE |
Fastway |
6-11 working days |
|
Spain - ES |
CTT Express |
4-9 working days |
|
Italy - IT |
GLS IT |
3-6 working days |
|
Cyprus - CY |
Geniki |
4-8 working days |
|
Latvia - LV |
Venipak |
5-7 working days |
|
Lithuania - LT |
Venipak |
5-7 working days |
|
Luxembourg - LU |
PostNL |
4-6 working days |
|
Malta - MT |
Malta Post |
6-11 working days |
|
Poland - PL |
InPost |
3-4 working days |
|
Portugal - PT |
CTT Express |
4-9 working days |
|
Romania - RO |
FAN |
1-2 working days |
|
Slovakia - SL |
GLS SK |
3-4 working days |
|
Slovenia - SI |
DPD SI |
3-4 working days |
|
Hungary - HU |
GLS HU |
2-3 working days |
|
Finland - FI |
Posti |
6-11 working days |
|
France - FR |
ColisPrive |
4-6 working days |
|
Netherlands - NL |
PostNL |
4-6 working days |
|
Croatia - HR |
DPD HR |
3-4 working days |
|
Czech Republic - CZ |
PPL |
3-4 working days |
|
Sweden - SE |
PostNord |
6-11 working days |
If a problem arises, we will get in touch with you!
The estimated delivery times start from the date the ordered items are shipped, of which users will be notified by e-mail.
- SHIPPING PRICES:
|
Shipping prices within Bulgaria: |
|
destination |
order condition |
price |
|
"SPEEDY" locker |
(card payment only) |
FREE |
|
"BOX NOW" locker |
up to €50.00 over 50.00€ |
2.00€ FREE |
|
"EasyBox" locker |
up to 50.00€ over 50.00€ |
2.50€ FREE |
|
office of "SPEEDY" |
up to 50.00€ over 50.00€ |
3.30€ FREE |
|
customer's address with "Econt" and "SPEEDY" |
up to 50.00€ over 50.00€ |
4.00€ FREE |
The shipping prices to the other 26 EU member states will be shown at CHECKOUT before the order is completed.